Booking

CONDITIONS OF CARRIAGE

All cargo is transported in acordance with the terms and conditions of NTCL's Non-Negotiable Shipping Receipt, or Bill of Lading in the case of Alaska shipments, and its published tariffs. The tariffs, Shipping Receipt and Bill of Landing may be examined during business hours at all NTCL offices. Due to rising fuel costs, a fuel surcharge may be added to shipping costs for the 2010 sailing season

INSURANCE

NTCL OFFERS INSURANCE THROUGH MARSH CANADA CARGO. IF INSURANCE IS NOT REQUIRED, CARGO IS CARRIED BY NTCL AT OWNER'S RISK OF DAMAGE OR LOSS.

STORAGE

Cargo received after terminal opening will be stored free of charge while awaiting barge shipment. While in storage, cargo will be at Shipper's and/or Owner's risk for all hazards, including amongst other perils, fire, flooding and freezing.

PACKAGING AND CRATING

All packaging, including cases and crates, must be of strong construction, and the contents well packed for shipment on open deck barge. It is the shipper's responsibility to provide adequate covering or wrapping to protect against severe weather, ship motions, stacking and handling. Cargo improperly or insufficiently packaged will be subject to additional charges.

DANGEROUS GOODS

Dangerous goods delivered for shipment must be correctly packaged, labeled and accompanied by a Dangerous Goods Shipping Document, all in accordance with the regulations respecting the handling, offering for transportation and the transporting of dangerous goods.

MARKINGS

The name of the consignee, the destination and the gross weight must be clearly marked on individual cases, crates and packages.

WEIGHTS AND DIMENSIONS

All declared weights must be actual gross weights and not estimates. Shippers consigning cargo which is subject to dimensional rating must provide accurate measurements in accordance with the rules expressed in NTCL's tariff; otherwise, NTCL's measured dimensions will apply.

C.O.D. SHIPMENTS

C.O.D. Shipments for the value of goods will not be accepted.

BULK PETROLEUM PRODUCTS

Bulk petroleum products will be accepted for shipment only from marine transfer facilities such as located in Hay River, N.W.T.

RO-RO AND CONTAINER SERVICES

Roll on-Roll off highway trailer service is available to certain destinations by prior arrangement. Standard ISO 20' containers are available for rental in the Mackenzie River and Western Arctic sectors.

Maps & Schedules Download for your reference.

  • New Customer Service Hours

    The Customer Service Desk is extending its hours for this shipping season. Starting May 14th Customer Service will be available from 7am to 7pm Mountain time Monday to Friday. You can contact them at customerservicedesk@ntcl.com or at 1.866.935.6825.

    posted 2012-05-14
  • William Smith assumes the role of Vice President, Marketing and Development

    Effective January 20, 2012 William (Bill) Smith has assumed the role of Vice President Marketing and Development. He will focus on the ongoing maintenance of our existing client base while actively pursuing growth opportunities for NTCL. Bill will also continue to be responsible for the logistics planning of our fleet. Customer service will report to him and support him in these goals. Bill has worked for a number of years in the marine industry and brings over 20 years experience to this new responsibility

    posted 2012-01-20
  • NTCL Preparing for 2012 Season!

    NTCL is busy preparing for the 2012 shipping season. This year our valued customers will be able to track their shipments online, and register for e-mail alerts indicating when/where their freight is being shipped. In addition, NTCL will shortly be installing an online quote estimator. If you have questions - please call Aaron at the Customer Service Desk at 1-866-935 6825 or via customerservicedesk@ntcl.com. NTCL looks forward to being part of your shipping plans for the 2012 season.

    posted 2012-01-01