Our Services

NTCL's Head Office and principal marine facilities are located in Hay River, Northwest Territories. Regional terminals are located in Inuvik and Tuktoyaktuk, and there is a small loading facility at Norman Wells. Company regional offices are located at Halifax, Iqaluit and Rankin Inlet. NTCL maintains a marketing office in Anchorage, Alaska and Calgary, Alberta.

The Port of Hay River is home to NTCL's mainline tug and barge fleet. Hay River is a large and modern marine terminal facility, accessible by both paved highway and rail. In fact, Hay River Canada's most northerly railhead. The terminal area covers 70 hectares and boasts 25 hectares of storage dedicated to the staging of customer cargo.

Cargo is transported from Hay River across Great Slave Lake, down the Mackenzie River to Tuktoyaktuk. The Sahtu Region is served by the Company's agency and loading dock in Norman Wells. Two terminals are located in the Western Arctic: Inuvik in the Mackenzie Delta and Tuktoyaktuk on the Beaufort Sea. Tuktoyaktuk is NTCL's main Arctic staging and transshipment point. From Tuk, tugs commence their Arctic voyages to points as far west as Barrow, Alaska or east to Taloyoak on the Boothia Peninsula.

Our agency in Cambridge Bay, Kitnuna Corporation, serves the Kitikmeot region, while our agency in Norman Wells, Hodgson’s Contracting, serves the Sahtu region. Our office in Rankin Inlet responds to orders for freight to the Kivalliq region, and loading services for the area are handled through the Port of Churchill in Manitoba.

Opened in 2005, the Halifax office is the regional base of operations and administration for the Eastern Arctic and Eastern Canada. NTCL’s two Arctic Class II supply and anchor handling vessels are based here, and the tugs and barges servicing the Kivalliq region and any other customers throughout Nunavut are handled through this office.

For information on how to reach any of our offices, please see Contact Us.